Privacy Policy

Last updated: September 18, 2026

Wood 19 Inc ("we", "us", "our") operates thewoodscorp.site and provides wood design, fabrication, installation and material supply services. This Privacy Policy explains what information we collect, why, and the choices you have. By using this website or our services, you agree to the practices described here.

1. Information We Collect

Information you provide

• Name, company name, email address, phone number and project or delivery address
• Project details including dimensions, photographs of your space, plans and drawings you send us
• Material lists, cut lists and product preferences
• Contract, deposit, billing and payment records
• Correspondence including email, text, phone notes and messages sent through this website

Information collected automatically

• IP address, browser type, device type and operating system
• Pages viewed, time on page and referring website
• Cookie identifiers as described in our Cookie Policy

2. How We Use Information

• To respond to inquiries and prepare quotes
• To produce drawings, shop drawings and material plans
• To order material, schedule fabrication and plan installation
• To deliver, install and service completed work
• To invoice, process deposits and manage accounts
• To handle warranty claims and service requests
• To improve our website, services and customer experience
• To comply with tax, licensing and legal obligations

3. How We Share Information

We do not sell your personal information. We share it only as needed to perform the work you hired us for or as required by law:

• Suppliers, mills and hardware vendors fulfilling material for your project
• Finishers, subcontractors and installation crews working on your project
• Delivery and freight carriers transporting your order
• Architects, designers and general contractors on your project team, where you have engaged them
• Payment processors, accounting and software vendors supporting our operations
• Insurers, attorneys and auditors where professionally necessary
• Law enforcement or authorities when required by law or valid legal process

4. Drawings, Photographs And Plans

Plans, drawings and photographs of your space that you send us are used to design and build your project. Drawings we produce remain our intellectual property as described in our Terms of Service. We may photograph completed work for our portfolio and marketing; client names and exact addresses are not published without permission, and you may request in writing that your project not be used.

5. Cookies And Analytics

We use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies in your browser settings. See our Cookie Policy for details.

6. Communications

When you contact us or engage our services, you consent to be contacted by phone, email or text about your inquiry, quote, project and deliveries. Message and data rates may apply. You may opt out of marketing communications at any time using the unsubscribe link or by replying STOP to a text. Operational messages about an active project, scheduling, delivery and billing are not marketing and will continue.

7. Data Retention

Inquiry records are retained for a reasonable follow up period. Contracts, drawings, project files, warranty records and financial records are retained for the periods required by Florida law, our insurers and applicable tax rules, which is generally several years after completion. Drawings are often retained longer so we can service or match work years later.

8. Security

We apply reasonable administrative, technical and physical safeguards to protect information in our care. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Please do not send full payment card numbers or government identification numbers through website forms or unencrypted email.

9. Your Choices And Rights

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to stop using your project photographs publicly
• Ask us to delete information we are not legally or contractually required to keep
• Opt out of marketing communications at any time

Contact us using the details in section 12. We may need to verify your identity before acting on a request.

10. Children

Our services are directed to adults and businesses. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Third Party Links

This site links to third party platforms including LinkedIn, Facebook, Instagram and Google Maps. We do not control those services and are not responsible for their content or privacy practices.

12. Changes And Contact

We may update this Privacy Policy. The revised version takes effect when posted and the date at the top of this page will change. Questions or requests can be sent to:

Wood 19 Inc, 5890 Paddington Way, Boca Raton, FL 33496, phone 228-270-8072, email support@thewoodscorp.site